VitalLock Encrypted Cloud Vital Information Trusted Access Locker Platform
Frequently Asked Questions
Why do we need this?
To enjoy the simple right of PRIVACY in our personal affairs. Furthermore, personal estates have moved from agricultural to industrial to intellectual. We created a solution for communicating with attorneys in a manner that would ABSOLUTELY PREVENT eavesdropping by any entity thereby upholding the Civil Rights to attorney-client priviledge.
How much does it cost?
In it's simplest form VitalLock is provided at no charge. We do this to make it easy for friends and family to get and make use of a basic account so that you can send them important messages and to ensure that they will be able to receive and open them in an emergency. Optionally we offer our V.I.P. service which guarantees you priority access, message creation, file attachment encryption, additional storage, support and upgrades during the life of your subscription! Users can lock in their subscription price for just $24.95 year.
How are invitations sent?
All users of VitalLock both senders and recipients must have a VitalLock account BEFORE they can create, send or receive a vital message. During the account provisioning process VitalLock requires that ALL users establish a pass-phrase. This process ensures that ONLY the recipient will ever be able to decrypt the message and any attachments you compose.
Why do I have to type in my passphrase every time?!
This once per session process unlocks your secure private keys and ensures that ONLY you will ever be able to decrypt and view and or download any messages and attachments sent to you.
How are notifications sent?
VitalLock provides both real-time and event-driven delivery options. When you create a message in VitalLock the recipient receives notification by all of the means THEY have selected which can include email, facebook, twitter and text message.
How do I know you'll be in business next year?
The short answer is you don't. That said, we are a profitable privately held concern with zero debt and no outside investors. Furthermore because ALL of your information is encrypted and IMPOSSIBLE to be divulged without your private passphrase your information is permanently safe. Additionally should you wish you may at any time transfer your data out of VitalLock and delete it from your account. Finally, we recognize the impermanence of all things digital and that is precisely why we do not offer any type of lifetime subscription. Suffice to say that both VitalLock the business and the service will continue to be operated in a manner that ensures the goals and visions of its founders which are afterall to provide a system for the scure transfer of a digital legacy to future generations of family and owners. Rest assured we will never leave the future of the service to chance and will continue to innovate and provide assurances to this effect going forward. Subscribe and stay tuned!
Can anyone eavesdrop on my use?
Because VitalLock both encrypts and decrypts messages on YOUR LOCAL COMPUTER, unless your system is compromised there is no way for messages to be decoded by ANY outside entity without your passphrase including both us and the government.
How am I secured from surveillance?
All messages are double encrypted both before traversing the Internet network and again via bank grade secure socket layer protection to and from our Amazon Cloud based servers.
What if hackers infiltrate the system?
Because all of the attachments and message bodys are stored on our system using your passphrase which NEVER traverses our network your content is absolutely safe from prying eyes be they those with a lawfull or malicious intent.
How am I protected from 'Identity Theft'?
Unlike email which transmits in the clear (much like a postcard) VitalLock securely prevents sniffing for personally identifiable information and ELIMINATES any chance of identy theft from transmissions via our system.
Can messages be forged or altered?
Messages sent and received via VitalLock are authenticated before decryption to verify the source using digital fingerprinting of the encryption signature.
How secure is the encryption?
VitalLock utilizes both 256 bit AES and 2048 bit 3DES strong encryption standards.
Is use of the service private?
VitalLock's servers record the minimum necessary information to maintain the service recognizing that our servers are hosted on Amazon's infrastructure there MAY be monitoring beyond our awareness. That said, we are confident that the information stored b our system and transmitted by our system is secure from all prying eyes save a brute force attack or passphrase foreknowledge.
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